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Aftersales
 
After Sales
 
   
 
The After Sales function in any dealership is there primarily to support the needs of the customer. How do we do that? The simple answer is that we try and offer you the services you require so that you can concentrate on your core business and let us worry about the rest.

As a TruckEast customer, we appreciate that you want the maximum utilisation from your vehicle at the lowest possible cost of operation. We support this by offering:

  • 12 Depot locations (over half of which are open 24 hours per day)
  • 2 Service Dealers, M&K Commercials Ltd, Norwich and Pip Bayley Ltd, Bedford
  • A ratio of 1 fully skilled technician for every 30 Scania vehicles operating within our area
  • Technical staff who attend over 350 days training per year
  • Out of hours assistance, 24 hours per day, 365 days of the year
  • 16 fully equipped service support vehicles 
  • 2 Accident Repair Centres in Stowmarket and Wellingborough

  

Aftersales Support Handout
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