Warranty:
Q. Does your current supplier’s warranty
include labour and is it worldwide?
A. Scania provides a comprehensive
worldwide 12 month warranty which
covers labour as well as the part.
Convenience:
Q. Does your current supplier have first-
class coverage across the country and
will they be open when you need them?
A. Scania have over 90 dealer locations,
many of which are open 24 hours a day.
Specification:
Q. Are you getting the very latest
specification of part and to the
highest quality?
A. All Scania parts are to Scania’s
precise specification.
Expertise:
Q. Does your current supplier have a
comprehensive knowledge of the parts
you need?
A. Scania’s comprehensively trained staff are
the experts, no-one knows more about
your Scania, after all we built it. | Expert Fitting:
Q. Can your current supplier fit your parts
or provide you with fitting advice?
A. Use Scania technicians, and you won’t
get a part fitted faster or better.
Breakdown Service:
Q. Will your current supplier rescue you
in the event of a problem?
A. Scania Assistance is available for
customers 24 hours a day 365 days a year.
Consequential Damage:
Q. Are you covered for consequential damage?
A. Scania provides free consequential
damage cover on all Scania parts.
Vehicle Recovery:
Q. Can your current supplier recover you
free of charge if their part fails?
A. Under our parts warranty if a part fails,
we’ll either repair your vehicle at the
roadside or we’ll recover your vehicle
free of charge.
Total Vehicle Support:
Q. Can your current supplier service all of
your commercial vehicle needs?
A. Scania dealers offer a full range of
commercial vehicle services, specialist
facilities and back up. |
